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Privacy Policy

Privacy Policy
Effective Date: June 2025

Thank you for visiting Raines Trading Co. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase our custom 3D-printed Pokéballs or use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information:
When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as:

  • Full name

  • Email address

  • Shipping address

  • Phone number (optional)

  • Payment information (processed securely via third-party payment processors)

b. Non-Personal Information:
We may automatically collect technical data such as:

  • IP address

  • Browser type

  • Operating system

  • Pages visited and time spent on our Site

  • Referring URL

2. How We Use Your Information

We use your information to:

  • Fulfill your orders and deliver your products

  • Provide customer support

  • Communicate with you about orders, updates, and promotions

  • Improve our website and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with third parties in the following situations:

  • Service Providers: We use trusted third parties (e.g., payment processors, shipping companies) to help operate our business.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand how visitors interact with the site and may be used for analytics or marketing. You can manage cookie preferences through your browser settings.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Opt out of marketing emails at any time (via the unsubscribe link)

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing them with any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

19. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 Rainestrading@gmail.com

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